A VARIETY OF SERVICES
to Fit Your Needs
Do you need just occasional support, or a full-time, credentialed IT support team?
Maybe you already have a small IT staff or work with another IT partner and are just looking for support and expertise with a specific project, such as a system refresh. Or, you might simply want to outsource your smaller "help desk" tasks and let your current IT team focus on more mission-critical projects. As a smaller business, you won't need the same IT resources as a larger company. We never push customers to use services that they don't need, which is why we also offer a range of IT support options, from basic to more comprehensive.
From virtualization and storage projects to application upgrades or end-user system refresh projects, we can provide the expert skillsets necessary to make these projects a success.
Our engineers follow industry best practices and guide our customers around issues in the design/planning phase. This is one of the most overlooked aspects of any project implementation or rollout and it is critical to a successful project.
IT Project Support
Are you a solo IT administrator or do you have an IT department but need help? Problems that arise day to day from having any kind of IT system, whether large or small, need to be addressed in a timely manner. Sometimes you need help and we can supply experienced personnel on short-term or long-term assignments to meet the support needs of your infrastructure.
From entry-level to senior positions, we can custom-fit the personnel assigned to you to achieve an optimal solution for your needs.
Not every company needs proactive or managed IT support. For some businesses, calling your IT provider when you need help or when you know you have an upcoming need is more economical and valuable. This type of support is good for the smaller organization or companies that do not rely heavily on their IT systems to keep their business running. Since 1985, Eclipse has provided time and materials support. We understand that while some businesses need frequent, high-level IT support, others prefer a more basic support package—but all organizations want fast response times.